Please READ carefully and choose which service best applies to you.
SERVICES:
HAT CLEANING: Select this service if your hat needs a cleaning. This service is for ONE HAT ONLY. IF MULTIPLE HATS, ADD QUANTITY.
HAT SHAPE— OPEN: Select this service if your hat is OPEN CROWN & has a FLAT BRIM. This service is for one hat only, if multiple, ADD QUANTITY. *COMPLIMENTARY HAT STIFFENER ( FELT ONLY)
HAT SHAPE— RE SHAPE: Select this service if your hat needs MAJOR SHAPING; such as changing the crown shape and/ or changing the brim. This service is for one hat only, if multiple, ADD QUANTITY. *COMPLIMENTARY CLEANING & HAT STIFFENER (FELT ONLY).
HAT SHAPE— TOUCH UP: Select this service if your hat needs a SOFT SHAPING; such as evening out the crown and/ or brim. This service is for one hat only, if multiple, ADD QUANTITY. *COMPLIMENTARY CLEANING & HAT STIFFENER (FELT ONLY)
FELT HAT BRIM CUTTING: Select this service if your hat needs the brim trimmed.
DISCLAIMER, you will be charged for added services in duration of appointment depending on which service you selected and what you request last minute during the appointment. [ FOR EXAMPLE: CUSTOMER selects appointment for TOUCH UP SERVICE and pays for the service= $20.00. CUSTOMER then requests a RE SHAPE INSTEAD without paying for the service upon booking= $40.00. CUSTOMER WILL BE CHARGED FOR THE REMAINDER COST OF SERVICES= $20.00 ]
CUSTOMER will not leave with their hat(s) until SERVICES PROVIDED ARE PAID FOR.
We will be enforcing this policy from here on out. Unfortunately in the past, we’ve had customers request services when we had our storefront (then said services provided by hatter), leave our premises with their hat(s) and “promise to pay” and never do. We love to help people out and get them out of a bind, (because of interviews, pictures and last minute events) but it doesn’t help us any if we provide the services to you for free.